The GAI provides members with a professional HR support service designed to deliver real business value, protection and peace of mind.  

Delivered in partnership with the specialists at Quest, this service comprises an HR helpline and a comprehensive document library containing more than 750 free downloadable template documents covering HR and employment matters.

The website also contains a newsroom for the latest HR articles, updates and developments.

To access these services, please sign in and visit the Member - Business Support page in this website's Member Hub.

Or read more here about joining the GAI today.

HR Advice Line 

The specialist HR helpline can help with issues including: 

  • Employment law 
  • TUPE issues 
  • Guidance on access to web docs 
  • Eligibility to work 
  • Staff grievances and disputes 
  • Managing apprentices 
  • Disciplinary issues 
  • Calculating settlement agreements 
  • Company law 
  • Absenteeism 
  • Redundancy 
  • Disability issues 
  • Calculating holiday pay / sick pay 
  • Medical capability 
  • Maternity leave 
  • Equal pay 
  • National living wage 
  • Maternity / paternity allowances 
  • Shared parental leave 
  • Contracts of employment 

Website & Document Library 

The comprehensive document library contains more than 750 free downloadable template documents covering: 

  • Recruitment & selection 
  • Induction & probation 
  • Contracts of employment 
  • Employee handbook 
  • Performance management 
  • Training & development 
  • Employee rewards & benefits 
  • Grievance, mediation & discipline 
  • Attendance management 
  • Exit management 
  • HR administration 
  • Covid-19 resources